Driving Customer Support Excellence: Uber 's Journey with Zendesk
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Dara Khosrowshahi on LinkedIn: I'm posting this from Kyiv, Ukraine, where I arrived early this morning…
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Algorithmic management and the politics of demand: Control and resistance at Uber - ScienceDirect
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Using Customer Journey idea to set up or scale your Zendesk – Zendesk help
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Thomas Olsen, Zendesk - Preventing churn through CSAT
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Uber Customer Service Story
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7 Best CRM Software Tools: A Detailed Comparison [2021 Guide]
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Reasons to pick Zendesk over our competitors and alternative
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How to Fuel Customer Service in Higher Education with Zendesk
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Customer experience helped them grow their careers at Uber
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Customer experience map planning guide: start out on the right track toward CX mapping success
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Improving the User Experience with Uber's Customer Obsession Ticket Routing Workflow and Orchestration Engine