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Driving Customer Support Excellence: Uber 's Journey with Zendesk

Driving Customer Support Excellence: Uber 's Journey with Zendesk

Dara Khosrowshahi on LinkedIn: I'm posting this from Kyiv, Ukraine, where I arrived early this morning…

Algorithmic management and the politics of demand: Control and resistance at Uber - ScienceDirect

Using Customer Journey idea to set up or scale your Zendesk – Zendesk help

Thomas Olsen, Zendesk - Preventing churn through CSAT

Uber Customer Service Story

7 Best CRM Software Tools: A Detailed Comparison [2021 Guide]

Reasons to pick Zendesk over our competitors and alternative

How to Fuel Customer Service in Higher Education with Zendesk

Customer experience helped them grow their careers at Uber

Customer experience map planning guide: start out on the right track toward CX mapping success

Improving the User Experience with Uber's Customer Obsession Ticket Routing Workflow and Orchestration Engine