MOTOScan & OBDLink CX wont connect to XR - Maintenance, Servicing

Help! I purchased Nexas Nexlink OBD2 reader and the Professional version of the MOTOScan but cannot clear the Service Light.

BMW Motorcycle Service Notification Reset, OBDLINK MX+, MotoScan App

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BMW Motorcycle Service Notification Reset, OBDLINK MX+, MotoScan App